Executive Command Center

Pipeline health, service levels, and margin at a glance

2026-04-29 → 2026-07-27

274 referrals in flight

Received 2026-04-29 through 2026-07-27 · cohort view, so the funnel is honest

Open referral detail →
Received
70
1.7 d avg in stage
8.4%
Benefits Verified
52
1.2 d avg in stage
49.9%
PA Submitted
84
3.3 d avg in stage
-64.2%
PA Approved
55
1.4 d avg in stage
8.7%
Patient Onboarded
4
0.5 d avg in stage
0.7%
Rx Verified
9
0.5 d avg in stage
1.6%
Shipped
564
0.0 d avg in stage
Referrals received
838
+10vs prior
Conversion to shipped
67.3%
−8.1 ptsvs prior
Target: 87.0%
Average days to shipment
6.4 d
+0.0 dvs prior
Target: 6.0 d
PA approval rate
81.1%
−1.2 ptsvs prior
Target: 91.0%
Same-day ship
54.0%
−0.6 ptsvs prior
Target: 72.0%
Active patients on service
1,211
1,682 flagged Active overall
Gross margin %
14.6%
+0.4 ptsvs prior
Target: 24.0%
Service level (30s)
71.1%
+0.5 ptsvs prior
Target: 80.0%

Needs attention today

Volume and throughput

Referrals received against shipments leaving the building

Referrals received versus shipments over the selected period, with a dashed prior-period comparison.

The pharmacy received 838 referrals and shipped 564 of them in this window, a 67.3% cohort conversion against an 87% target.

Where the time goes

Average days spent in each pipeline stage

Average days per pipeline stage.

PA Submitted is the slowest handoff right now and is the first place to add capacity.

Revenue by drug category

Monthly revenue, stacked

Pump supplies and enteral formula carry the recurring revenue; kits spike with new starts.

Payer mix and margin

Reimbursement index against claim volume

RenegotiateGrow theseWatch marginHigh value, low volume

Payers to the left of the median index with high volume are the renegotiation list; the top right quadrant is where growth pays.

Service line split

ENDO against Formula and enteral

MeasureENDOFormula
Patients719588
Revenue$701,401$1,113,110
Gross margin23.2%20.0%

Formula runs lower revenue per patient but far steadier refill cadence, which is what stabilises the month.

Today's operational summary

6 rows
Intake708110.0 minAt risk
Prior Auth15746.9 minOn track
Pharmacy4596.3 minOn track
Fulfillment1446317.5 minBreaching
Patient Care4345740.7 minBreaching
Billing756711.0 minAt risk
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Every figure on this page is generated from one seeded synthetic dataset. No real patient data is present. Prototype