Executive Command Center

268 referrals in flight

Received 2026-06-27 through 2026-09-24 · cohort view, so the funnel is honest

Open referral detail →
Received
95
1.7 d avg in stage
11.0%
Benefits Verified
46
1.1 d avg in stage
53.0%
PA Submitted
63
3.5 d avg in stage
-82.9%
PA Approved
43
1.6 d avg in stage
6.5%
Patient Onboarded
3
0.6 d avg in stage
0.5%
Rx Verified
18
0.5 d avg in stage
2.9%
Shipped
598
0.0 d avg in stage
Referrals received
866
+46vs prior
Conversion to shipped
69.1%
−7.5 ptsvs prior
Target: 87.0%
Average days to shipment
6.4 d
+0.2 dvs prior
Target: 6.0 d
PA approval rate
83.8%
−3.2 ptsvs prior
Target: 91.0%
Same-day ship
53.7%
−1.7 ptsvs prior
Target: 72.0%
Active patients on service
1,195
1,682 flagged Active overall
Gross margin %
14.4%
+0.3 ptsvs prior
Target: 24.0%
Service level (30s)
71.1%
+0.1 ptsvs prior
Target: 80.0%

Needs attention today

Volume and throughput

Referrals received against shipments leaving the building

Referrals received versus shipments over the selected period, with a dashed prior-period comparison.

The pharmacy received 866 referrals and shipped 598 of them in this window, a 69.1% cohort conversion against an 87% target.

Where the time goes

Average days spent in each pipeline stage

Average days per pipeline stage.

PA Submitted is the slowest handoff right now and is the first place to add capacity.

Revenue by drug category

Monthly revenue, stacked

Pump supplies and enteral formula carry the recurring revenue; kits spike with new starts.

Payer mix and margin

Reimbursement index against claim volume

RenegotiateGrow theseWatch marginHigh value, low volume

Payers to the left of the median index with high volume are the renegotiation list; the top right quadrant is where growth pays.

Service line split

ENDO against Formula and enteral

MeasureENDOFormula
Patients716574
Revenue$726,375$1,078,240
Gross margin22.4%20.3%

Formula runs lower revenue per patient but far steadier refill cadence, which is what stabilises the month.

Today's operational summary

6 rows
Intake958111.4 minAt risk
Prior Auth7746.4 minOn track
Pharmacy3596.2 minOn track
Fulfillment1486317.8 minBreaching
Patient Care4625743.0 minBreaching
Billing626710.1 minAt risk
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Every figure on this page is generated from one seeded synthetic dataset. No real patient data is present. Prototype