PA decision rate
96.3%
−3.7 ptsvs prior
PA approval rate
81.1%
−1.2 ptsvs prior
Target: 91.0%
PA denial rate
18.9%
+1.2 ptsvs prior
Target: 9.0%
PA turnaround
2.3 d
+0.1 dvs prior
Target: 3.5 d
P90 6.2 days
Pending over 5 days
1.0 d
Target: 3.5 d
15 pending in total
Appeal overturn rate
36.0%
Target: 91.0%
Where every PA landed
Status distribution for submissions in this window
401 submissions
304
57
- Approved30475.8%
- Appealed256.2%
- Denied5714.2%
- Submitted153.7%
18.9% of decided PAs were denied. Denials that get appealed are overturned 36% of the time, so appealing is usually worth the effort.
Turnaround trend
Average business days from submission to decision
Turnaround climbs whenever submission volume spikes, which is the signature of a fixed-capacity PA team rather than a payer problem.
Why PAs get denied
Denial reasons by frequency
Medical necessity not established is the leading denial reason, and most of it is fixable at intake.
Payer difficulty ranking
21 rows
| Crestway PBM Services | 13 | 72.7 | 27.3 | 3 | 48 |
| Silver Mesa Part D | 23 | 81.8 | 18.2 | 2.6 | 44 |
| Vantage Care Network | 35 | 82.8 | 17.2 | 4.8 | 43 |
| Harborlight Health Partners | 16 | 83.3 | 16.7 | 4.7 | 42 |
| Bayview Union Trust | 22 | 84.2 | 15.8 | 4.9 | 42 |
| Keystone Rx Managed | 17 | 58.8 | 41.2 | 2.5 | 41 |
| Central Valley Wellness | 16 | 92.3 | 7.7 | 3.2 | 41 |
| Sunridge Medicare Advantage | 29 | 92.9 | 7.1 | 2.8 | 40 |
| Alta Vista Medicare Select | 16 | 100 | 0 | 3.2 | 38 |
| Lantana Family Plan | 11 | 72.7 | 27.3 | 2.9 | 36 |
| Meridian Health Plan | 14 | 100 | 0 | 10.5 | 32 |
| Optima Scripts | 15 | 63.6 | 36.4 | 2.7 | 27 |
| Solstice Health Cooperative | 21 | 77.8 | 22.2 | 2.2 | 26 |
| Marina Bay Employer Health | 13 | 84.6 | 15.4 | 2.4 | 24 |
| Medi-Cal Managed Care | 22 | 85 | 15 | 2.1 | 23 |
| Pinecrest Municipal Plan | 13 | 100 | 0 | 1.8 | 23 |
| Cascade Employer Group | 19 | 78.9 | 21.1 | 2.2 | 20 |
| Pacifica Blue Shield Alliance | 25 | 87.5 | 12.5 | 3.3 | 19 |
| Redwood Community Health | 21 | 89.5 | 10.5 | 3.3 | 19 |
| Foothill Regional Care | 16 | 80 | 20 | 1.8 | 19 |
| Golden State Advantage | 24 | 90.9 | 9.1 | 2.6 | 16 |
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Pending PA worklist
15 rows
| PA-01941 | Petra Castellanos | Vantage Care Network | Kate Farms Standard 1.4 | Jul 21 | 5.6 | Sasha Kowalczyk |
| PA-01955 | Kwame Fontaine | Meridian Health Plan | Jevity 1.5 Cal | Jul 22 | 4.4 | Camille Quintero |
| PA-01956 | Damaris Vasquez | Medi-Cal Managed Care | Compleat Pediatric | Jul 23 | 4 | Junia Petrossian |
| PA-01963 | Imani Thistlewood | Meridian Health Plan | Eversense Transmitter | Jul 23 | 3.6 | Mateo Delacroix |
| PA-01950 | Rowan Sandoval | Central Valley Wellness | Eversense Transmitter | Jul 24 | 3 | Mateo Delacroix |
| PA-01968 | Sasha Aldridge | Bayview Union Trust | Compleat Pediatric | Jul 24 | 2.8 | Junia Petrossian |
| PA-01954 | Anouk Solano | Redwood Community Health | Infusion Sets | Jul 24 | 2.5 | Tarek Fontaine |
| PA-01967 | Amara Thistlewood | Crestway PBM Services | InPen | Jul 24 | 2.4 | Tarek Kowalczyk |
| PA-01962 | Elias Petrossian | Harborlight Health Partners | Eversense CGM Sensor | Jul 24 | 2.3 | Camille Quintero |
| PA-01965 | Wren Bhatt | Vantage Care Network | Compleat Pediatric | Jul 25 | 2 | Mateo Delacroix |
| PA-01966 | Wren Bhatt | Vantage Care Network | Compleat Pediatric | Jul 25 | 1.9 | Tarek Fontaine |
| PA-01970 | Otto Vasquez | Crestway PBM Services | InPen | Jul 26 | 1.1 | Sasha Kowalczyk |
| PA-01960 | Lucia Thistlewood | Sunridge Medicare Advantage | Jevity 1.5 Cal | Jul 26 | 0.8 | Mateo Delacroix |
| PA-01969 | Junia Halloran | Optima Scripts | Cartridges/Reservoirs | Jul 26 | 0.6 | Tarek Kowalczyk |
| PA-01961 | Jonah Zaragoza | Optima Scripts | Kate Farms Standard 1.4 | Jul 26 | 0.3 | Tarek Kowalczyk |
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