Referrals received
838
+10vs prior
Conversion to shipped
67.3%
−8.1 ptsvs prior
Target: 87.0%
Average days to shipment
6.4 d
+0.0 dvs prior
Target: 6.0 d
Median days to shipment
5.8 d
Target: 6.0 d
P90 days to shipment
10.8 d
Target: 6.0 d
Stalled referrals
227
Oldest open: REF-03631 at 88.6 days
Stage progression for referrals received in this window
Received
70
1.7 d avg in stage
−8.4%
Benefits Verified
52
1.2 d avg in stage
−49.9%
PA Submitted
84
3.3 d avg in stage
−-64.2%
PA Approved
55
1.4 d avg in stage
−8.7%
Patient Onboarded
4
0.5 d avg in stage
−0.7%
Rx Verified
9
0.5 d avg in stage
−1.6%
Shipped
564
0.0 d avg in stage
Referral volume
Current period against the same length prior period
Intake averaged 59.9 referrals per bucket, above the prior period.
Source mix
Where referrals originate
Prescriber Direct Fax is the largest channel and deserves the tightest intake SLA.
Top prescribers
Referral count by prescriber
A small group of prescribers drives most volume; document-quality coaching there pays back fastest.
Day-of-week effect
Average days to shipment by intake day
Referrals that arrive on Monday take measurably longer to ship, which points at a benefits-verification staffing gap at the start of the week.
Open referral worklist · sorted by age
274 rows
| REF-03631 | Amara Duarte 2270 | Prescriber Direct Fax | Dr. Petra Marchetti | Pinecrest Municipal Plan | Infusion Sets | Received | 88.6 | Benefits mismatch |
| REF-03629 | Imani Petrossian 2268 | Payer Transfer | Dr. Sable Fontaine | Pacifica Blue Shield Alliance | Beta Pharmacy Kit | Benefits Verified | 88.4 | Prescriber clarification needed |
| REF-03627 | Sable Solano 2267 | Payer Transfer | Dr. Priya Nakamura | Keystone Rx Managed | Enteral Feeding Supplies | PA Approved | 88.3 | Awaiting patient contact |
| REF-03647 | Kwame Ferreira 2279 | Prescriber Portal | Dr. Kai Solano | Central Valley Wellness | Pump Batteries & Accessories | PA Approved | 87.6 | Awaiting patient contact |
| REF-03637 | Kai Merriweather 2273 | Prescriber Direct Fax | Dr. Marisol Moreau | Redwood Community Health | Beta Pharmacy Kit | Benefits Verified | 87.5 | Missing chart notes |
| REF-03640 | Talia Bhatt 2274 | Patient Self-Referral | Dr. Elias Delacroix | Cascade Employer Group | Eversense CGM Sensor | PA Submitted | 87.5 | Missing chart notes |
| REF-03641 | Talia Bhatt 2274 | Patient Self-Referral | Dr. Elias Delacroix | Cascade Employer Group | Eversense CGM Sensor | Benefits Verified | 87.4 | Missing chart notes |
| REF-03633 | Damaris Quintero 2272 | Patient Self-Referral | Dr. Verena Thistlewood | Redwood Community Health | Enteral Feeding Supplies | PA Approved | 87.3 | Awaiting patient contact |
| REF-03659 | Sasha Thistlewood 2289 | Prescriber Direct Fax | Dr. Sasha Brennan | Alta Vista Medicare Select | Compleat Pediatric | Received | 86.7 | Benefits mismatch |
| REF-03655 | Cyrus Petrossian 2286 | Prescriber Portal | Dr. Ines Sandoval | Solstice Health Cooperative | Kate Farms Standard 1.4 | PA Approved | 86.3 | CCS SAR pending |
| REF-03669 | Jonah Quintero 2293 | Prescriber Direct Fax | Dr. Damaris Halloran | Marina Bay Employer Health | Infusion Sets | Benefits Verified | 83.6 | Prescriber clarification needed |
| REF-03672 | Callum Yamashita 2295 | Prescriber Direct Fax | Dr. Odette Zaragoza | Solstice Health Cooperative | InPen Needles | PA Approved | 83.3 | Awaiting patient contact |
| REF-03664 | Jonah Okonkwo 2291 | Prescriber Portal | Dr. Callum Zaragoza | Bayview Union Trust | Eversense Transmitter | PA Submitted | 83.3 | Missing chart notes |
| REF-03665 | Jonah Okonkwo 2291 | Prescriber Portal | Dr. Callum Zaragoza | Bayview Union Trust | Eversense Transmitter | PA Submitted | 83.3 | Missing chart notes |
| REF-03668 | Jonah Quintero 2293 | Prescriber Direct Fax | Dr. Damaris Halloran | Marina Bay Employer Health | Infusion Sets | Received | 83.3 | Benefits mismatch |
| REF-03694 | Talia Batiste 2303 | Prescriber Direct Fax | Dr. Ines Solano | Marina Bay Employer Health | Pump Batteries & Accessories | PA Approved | 82.5 | Awaiting patient contact |
| REF-03689 | Imani Lindqvist 2301 | Prescriber Direct Fax | Dr. Elodie Yamashita | Golden State Advantage | Tandem Pharmacy Kit | PA Submitted | 82.3 | Missing chart notes |
| REF-03690 | Marlowe Lindqvist 2302 | Health System EHR | Dr. Otto Ferreira | Redwood Community Health | Enteral Feeding Supplies | Benefits Verified | 82.3 | Prescriber clarification needed |
| REF-03685 | Devon Ferreira 2300 | Health System EHR | Dr. Rowan Thistlewood | Lantana Family Plan | Infusion Sets | PA Submitted | 82.3 | Missing chart notes |
| REF-03696 | Kai Nakamura 2305 | Manufacturer Hub | Dr. Elodie Castellanos | Meridian Health Plan | Kate Farms Standard 1.4 | PA Approved | 81.5 | Awaiting patient contact |
| REF-03708 | Soren Villalobos 2311 | Payer Transfer | Dr. Otto Halloran | Solstice Health Cooperative | Kate Farms Standard 1.4 | PA Submitted | 81.5 | Missing chart notes |
| REF-03701 | Tobias Sorensen 2308 | Prescriber Direct Fax | Dr. Callum Zaragoza | Marina Bay Employer Health | Enteral Feeding Supplies | PA Submitted | 81.4 | Missing chart notes |
| REF-03707 | Soren Villalobos 2311 | Payer Transfer | Dr. Otto Halloran | Solstice Health Cooperative | Kate Farms Standard 1.4 | Benefits Verified | 81.4 | Missing chart notes |
| REF-03703 | Emmett Bhatt 2309 | Health System EHR | Dr. Petra Villalobos | Bayview Union Trust | Kate Farms Standard 1.4 | Benefits Verified | 81.3 | Missing chart notes |
| REF-03706 | Rowan Moreau 2310 | Prescriber Direct Fax | Dr. Avery Batiste | Vantage Care Network | Compleat Pediatric | Benefits Verified | 81.3 | Missing chart notes |
1 / 11
Showing up to 300 open referrals as of Jul 27.