New Referrals

Incoming referral volume, source mix, and stage progression

2026-04-29 → 2026-07-27
Referrals received
838
+10vs prior
Conversion to shipped
67.3%
−8.1 ptsvs prior
Target: 87.0%
Average days to shipment
6.4 d
+0.0 dvs prior
Target: 6.0 d
Median days to shipment
5.8 d
Target: 6.0 d
P90 days to shipment
10.8 d
Target: 6.0 d
Stalled referrals
227
Oldest open: REF-03631 at 88.6 days

Stage progression for referrals received in this window

Received
70
1.7 d avg in stage
8.4%
Benefits Verified
52
1.2 d avg in stage
49.9%
PA Submitted
84
3.3 d avg in stage
-64.2%
PA Approved
55
1.4 d avg in stage
8.7%
Patient Onboarded
4
0.5 d avg in stage
0.7%
Rx Verified
9
0.5 d avg in stage
1.6%
Shipped
564
0.0 d avg in stage

Referral volume

Current period against the same length prior period

Referral volume per bucket.

Intake averaged 59.9 referrals per bucket, above the prior period.

Source mix

Where referrals originate

Referral count by source.

Prescriber Direct Fax is the largest channel and deserves the tightest intake SLA.

Top prescribers

Referral count by prescriber

Referral count by prescriber.

A small group of prescribers drives most volume; document-quality coaching there pays back fastest.

Day-of-week effect

Average days to shipment by intake day

Average days to shipment by weekday of intake.

Referrals that arrive on Monday take measurably longer to ship, which points at a benefits-verification staffing gap at the start of the week.

Open referral worklist · sorted by age

274 rows
REF-03631Amara Duarte 2270Prescriber Direct FaxDr. Petra MarchettiPinecrest Municipal PlanInfusion SetsReceived88.6Benefits mismatch
REF-03629Imani Petrossian 2268Payer TransferDr. Sable FontainePacifica Blue Shield AllianceBeta Pharmacy KitBenefits Verified88.4Prescriber clarification needed
REF-03627Sable Solano 2267Payer TransferDr. Priya NakamuraKeystone Rx ManagedEnteral Feeding SuppliesPA Approved88.3Awaiting patient contact
REF-03647Kwame Ferreira 2279Prescriber PortalDr. Kai SolanoCentral Valley WellnessPump Batteries & AccessoriesPA Approved87.6Awaiting patient contact
REF-03637Kai Merriweather 2273Prescriber Direct FaxDr. Marisol MoreauRedwood Community HealthBeta Pharmacy KitBenefits Verified87.5Missing chart notes
REF-03640Talia Bhatt 2274Patient Self-ReferralDr. Elias DelacroixCascade Employer GroupEversense CGM SensorPA Submitted87.5Missing chart notes
REF-03641Talia Bhatt 2274Patient Self-ReferralDr. Elias DelacroixCascade Employer GroupEversense CGM SensorBenefits Verified87.4Missing chart notes
REF-03633Damaris Quintero 2272Patient Self-ReferralDr. Verena ThistlewoodRedwood Community HealthEnteral Feeding SuppliesPA Approved87.3Awaiting patient contact
REF-03659Sasha Thistlewood 2289Prescriber Direct FaxDr. Sasha BrennanAlta Vista Medicare SelectCompleat PediatricReceived86.7Benefits mismatch
REF-03655Cyrus Petrossian 2286Prescriber PortalDr. Ines SandovalSolstice Health CooperativeKate Farms Standard 1.4PA Approved86.3CCS SAR pending
REF-03669Jonah Quintero 2293Prescriber Direct FaxDr. Damaris HalloranMarina Bay Employer HealthInfusion SetsBenefits Verified83.6Prescriber clarification needed
REF-03672Callum Yamashita 2295Prescriber Direct FaxDr. Odette ZaragozaSolstice Health CooperativeInPen NeedlesPA Approved83.3Awaiting patient contact
REF-03664Jonah Okonkwo 2291Prescriber PortalDr. Callum ZaragozaBayview Union TrustEversense TransmitterPA Submitted83.3Missing chart notes
REF-03665Jonah Okonkwo 2291Prescriber PortalDr. Callum ZaragozaBayview Union TrustEversense TransmitterPA Submitted83.3Missing chart notes
REF-03668Jonah Quintero 2293Prescriber Direct FaxDr. Damaris HalloranMarina Bay Employer HealthInfusion SetsReceived83.3Benefits mismatch
REF-03694Talia Batiste 2303Prescriber Direct FaxDr. Ines SolanoMarina Bay Employer HealthPump Batteries & AccessoriesPA Approved82.5Awaiting patient contact
REF-03689Imani Lindqvist 2301Prescriber Direct FaxDr. Elodie YamashitaGolden State AdvantageTandem Pharmacy KitPA Submitted82.3Missing chart notes
REF-03690Marlowe Lindqvist 2302Health System EHRDr. Otto FerreiraRedwood Community HealthEnteral Feeding SuppliesBenefits Verified82.3Prescriber clarification needed
REF-03685Devon Ferreira 2300Health System EHRDr. Rowan ThistlewoodLantana Family PlanInfusion SetsPA Submitted82.3Missing chart notes
REF-03696Kai Nakamura 2305Manufacturer HubDr. Elodie CastellanosMeridian Health PlanKate Farms Standard 1.4PA Approved81.5Awaiting patient contact
REF-03708Soren Villalobos 2311Payer TransferDr. Otto HalloranSolstice Health CooperativeKate Farms Standard 1.4PA Submitted81.5Missing chart notes
REF-03701Tobias Sorensen 2308Prescriber Direct FaxDr. Callum ZaragozaMarina Bay Employer HealthEnteral Feeding SuppliesPA Submitted81.4Missing chart notes
REF-03707Soren Villalobos 2311Payer TransferDr. Otto HalloranSolstice Health CooperativeKate Farms Standard 1.4Benefits Verified81.4Missing chart notes
REF-03703Emmett Bhatt 2309Health System EHRDr. Petra VillalobosBayview Union TrustKate Farms Standard 1.4Benefits Verified81.3Missing chart notes
REF-03706Rowan Moreau 2310Prescriber Direct FaxDr. Avery BatisteVantage Care NetworkCompleat PediatricBenefits Verified81.3Missing chart notes
1 / 11

Showing up to 300 open referrals as of Jul 27.