New Referrals | Ken Ravazzolo

Referrals received

866

+46vs prior

Conversion to shipped

69.1%

−7.5 ptsvs prior

Target: 87.0%

Average days to shipment

6.4 d

+0.2 dvs prior

Target: 6.0 d

Median days to shipment

5.6 d

Target: 6.0 d

P90 days to shipment

11.3 d

Target: 6.0 d

Stalled referrals

207

Oldest open: REF-03560 at 86.6 days

Stage progression for referrals received in this window

Received

1.7 d avg in stage

−11.0%

Benefits Verified

1.1 d avg in stage

−53.0%

PA Submitted

3.5 d avg in stage

−-82.9%

PA Approved

1.6 d avg in stage

−6.5%

Patient Onboarded

0.6 d avg in stage

−0.5%

Rx Verified

0.5 d avg in stage

−2.9%

Shipped

598

0.0 d avg in stage

Referral volume

Current period against the same length prior period

Intake averaged 61.9 referrals per bucket, above the prior period.

Source mix

Where referrals originate

Prescriber Direct Fax is the largest channel and deserves the tightest intake SLA.

Top prescribers

Referral count by prescriber

A small group of prescribers drives most volume; document-quality coaching there pays back fastest.

Day-of-week effect

Average days to shipment by intake day

Referrals that arrive on Monday take measurably longer to ship, which points at a benefits-verification staffing gap at the start of the week.

Open referral worklist · sorted by age

268 rows


REF-03560	Emmett Aldridge 2208	Manufacturer Hub	Dr. Marisol Solano	Vantage Care Network	Cartridges/Reservoirs	PA Submitted	86.6	Missing chart notes
REF-03558	Lucia Halloran 2207	Health System EHR	Dr. Ines Aldridge	Crestway PBM Services	Tandem Pharmacy Kit	PA Approved	86.3	Awaiting patient contact
REF-03580	Reyna Merriweather 2219	Manufacturer Hub	Dr. Camille Castellanos	Crestway PBM Services	Infusion Sets	Received	84.7	Benefits mismatch
REF-03582	Kwame Ferreira 2220	Health System EHR	Dr. Ines Sandoval	Solstice Health Cooperative	Compleat Pediatric	PA Submitted	84.6	Missing chart notes
REF-03577	Rowan Kowalczyk 2217	Prescriber Portal	Dr. Devon Nakamura	Cascade Employer Group	Infusion Sets	Received	84.6	Benefits mismatch
REF-03578	Imani Quintero 2218	Prescriber Portal	Dr. Odette Zaragoza	Marina Bay Employer Health	Jevity 1.5 Cal	Received	84.5	Benefits mismatch
REF-03587	Priya Delacroix 2224	Health System EHR	Dr. Imani Halloran	Alta Vista Medicare Select	Pump Batteries & Accessories	Rx Verified	84.5	CCS SAR pending
REF-03581	Kwame Ferreira 2220	Health System EHR	Dr. Ines Sandoval	Solstice Health Cooperative	Compleat Pediatric	Benefits Verified	84.5	Prescriber clarification needed
REF-03594	Soren Castellanos 2231	Health System EHR	Dr. Verena Lindqvist	Bayview Union Trust	Eversense Transmitter	PA Submitted	83.5	Missing chart notes
REF-03591	Amara Yamashita 2228	Health System EHR	Dr. Mateo Duarte	Cascade Employer Group	Enteral Feeding Supplies	Benefits Verified	83.4	Prescriber clarification needed
REF-03597	Devon Villalobos 2233	Payer Transfer	Dr. Avery Thistlewood	Keystone Rx Managed	Infusion Sets	PA Submitted	83.4	Missing chart notes
REF-03596	Devon Villalobos 2233	Payer Transfer	Dr. Avery Thistlewood	Keystone Rx Managed	Infusion Sets	Received	83.3	Benefits mismatch
REF-03600	Soren Zaragoza 2236	Payer Transfer	Dr. Tarek Sandoval	Medi-Cal Managed Care	Eversense CGM Sensor	Received	82.7	Benefits mismatch
REF-03604	Ines Ekwueme 2239	Prescriber Direct Fax	Dr. Ines Aldridge	Crestway PBM Services	Enteral Feeding Supplies	Received	82.7	Benefits mismatch
REF-03605	Idris Kowalczyk 2240	Prescriber Portal	Dr. Priya Nakamura	Redwood Community Health	Infusion Sets	PA Approved	82.7	Awaiting patient contact
REF-03611	Priya Rasmussen 2243	Manufacturer Hub	Dr. Rowan Thistlewood	Harborlight Health Partners	Kate Farms Standard 1.4	PA Approved	82.6	CCS SAR pending
REF-03610	Priya Rasmussen 2243	Manufacturer Hub	Dr. Rowan Thistlewood	Harborlight Health Partners	Kate Farms Standard 1.4	PA Approved	82.6	CCS SAR pending
REF-03602	Odette Abernathy 2237	Manufacturer Hub	Dr. Lucia Brennan	Foothill Regional Care	Kate Farms Standard 1.4	Received	82.5	Benefits mismatch
REF-03607	Lucia Halloran 2241	Prescriber Direct Fax	Dr. Camille Merriweather	Central Valley Wellness	Compleat Pediatric	PA Approved	82.5	CCS SAR pending
REF-03612	Priya Rasmussen 2243	Manufacturer Hub	Dr. Rowan Thistlewood	Harborlight Health Partners	Kate Farms Standard 1.4	PA Submitted	82.4	Missing chart notes
REF-03601	Odette Abernathy 2237	Manufacturer Hub	Dr. Lucia Brennan	Foothill Regional Care	Kate Farms Standard 1.4	Benefits Verified	82.3	Missing chart notes
REF-03606	Lucia Halloran 2241	Prescriber Direct Fax	Dr. Camille Merriweather	Central Valley Wellness	Compleat Pediatric	PA Approved	82.3	CCS SAR pending
REF-03625	Nikolai Sandoval 2248	Health System EHR	Dr. Tarek Sandoval	Redwood Community Health	Infusion Sets	Received	79.6	Benefits mismatch
REF-03623	Nikolai Sandoval 2248	Health System EHR	Dr. Tarek Sandoval	Redwood Community Health	Infusion Sets	PA Approved	79.6	Awaiting patient contact
REF-03617	Soren Nakamura 2246	Health System EHR	Dr. Tobias Ekwueme	Sunridge Medicare Advantage	Enteral Feeding Supplies	Received	79.5	Benefits mismatch

Rows

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Showing up to 300 open referrals as of Sep 24.