Same-day ship
54.0%
−0.6 ptsvs prior
Target: 72.0%
Late deliveries
4.5%
−0.4 ptsvs prior
Target: 4.0%
Shipping cost per order
$19.71
−$0.05vs prior
Target: $14.50
Reship rate
0.2%
+0.0 ptsvs prior
Target: 1.5%
Shipments
6,161
+1,242vs prior
Cold chain exceptions
12
817 cold chain shipments total
Shipment status
Everything that left the building in this window
5,805
- Delivered5,80594.2%
- In Transit681.1%
- Out for Delivery761.2%
- Label Created1442.3%
- Exception681.1%
Total freight and packaging spend was $121,421, or $19.71 per order.
Cost per order
Weekly average of freight plus packaging
Cost per order rises with cold-chain share, not with distance, so packaging policy is the lever.
Cost by service level
Average total cost per shipment
Overnight and courier volume is where margin leaks; most of it is avoidable with earlier verification.
Why we reship
Reship reasons by count
Address correction causes the most reships, and each one costs both a product unit and a delivery window.
Carrier scorecard
Delivery reliability
On-time performance differs by several points between carriers on identical lanes.
Carrier detail
4 rows
| UPS | 2532 | 95.2 | 4.8 | 19.63 | 321 | 23 |
| FedEx | 2217 | 96.3 | 3.7 | 20.68 | 370 | 33 |
| USPS | 1092 | 94.6 | 5.4 | 17.01 | 34 | 7 |
| Courier | 320 | 95.1 | 4.9 | 22.79 | 92 | 5 |
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Window ends Jul 27.