Same-day ship
53.7%
−1.7 ptsvs prior
Target: 72.0%
Late deliveries
5.5%
−0.0 ptsvs prior
Target: 4.0%
Shipping cost per order
$19.74
+$0.17vs prior
Target: $14.50
Reship rate
0.2%
−0.0 ptsvs prior
Target: 1.5%
Shipments
6,151
+1,325vs prior
Cold chain exceptions
18
796 cold chain shipments total
Shipment status
Everything that left the building in this window
5,779
- Delivered5,77994.0%
- Label Created1482.4%
- In Transit821.3%
- Out for Delivery651.1%
- Exception771.3%
Total freight and packaging spend was $121,397, or $19.74 per order.
Cost per order
Weekly average of freight plus packaging
Cost per order rises with cold-chain share, not with distance, so packaging policy is the lever.
Cost by service level
Average total cost per shipment
Overnight and courier volume is where margin leaks; most of it is avoidable with earlier verification.
Why we reship
Reship reasons by count
Carrier damage causes the most reships, and each one costs both a product unit and a delivery window.
Carrier scorecard
Delivery reliability
On-time performance differs by several points between carriers on identical lanes.
Carrier detail
4 rows
| UPS | 2561 | 94.6 | 5.4 | 19.62 | 301 | 28 |
| FedEx | 2199 | 94.8 | 5.2 | 20.68 | 370 | 26 |
| USPS | 1071 | 93.2 | 6.8 | 16.89 | 32 | 15 |
| Courier | 320 | 95.7 | 4.3 | 23.69 | 93 | 8 |
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Window ends Sep 24.